Terms and Conditions of Booking

  1. Cycle Training Wales will reserve your place on receipt of your course fee.
  2. For postal bookings, if your first choice course date is fully subscribed, we will contact you immediately to arrange another course date.
  3. As soon as possible after you book your place, we will send confirmation to the email address supplied.
  4. If you cancel at least two working days before the course start time, or if a course is fully subscribed, then you may transfer to a later course or claim a refund of your fee.
  5. If you cancel later than two full working days (48 hours not including Saturday and Sunday) before the course start time, the fee is non-refundable.
  6. If we have to cancel a course, then you may transfer to a later course or claim a refund of your fee.
  7. We reserve the right to cancel a course if we do not have sufficient bookings. Notification of cancellation will be issued by phone (if you have provided your number) and email at least two full working days (48 hours not including Saturday and Sunday) before the course date.
  8. In the case of courses given at a site other than our usual training location, where our trainers are required to make travel or accommodation arrangements in advance, we reserve the right to attach different cancellation terms and conditions over and above those listed here.
  9. Unless otherwise stated in the course notes, all trainees must be at least twelve years of age at the beginning of the course. All trainees under sixteen years old must be accompanied by a paying adult participant who will be responsible for their care during the course.
  10. Instructor Training only: All applicants should read the Joining Instructions which are attached to the course web page and satisfy themselves that they are suitable trainees. Participants should contact us in advance of the course dates if they have any doubts. Cycle Training Wales do not make a commitment to provide subsequent teaching opportunities on your behalf. When conducting post-course assessments, if the location requires an overnight stay, up to £35 per night may be charged additionally for accommodation. We also reserve the right to charge reasonable travel expenses (e.g. standard class train fare, 35p per mile driving).